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Privacy Policy

Kedron Family Dental is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au

What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses, phone and facsimile numbers.

This Personal Information is obtained in many ways including [interviews, correspondence, by telephone and facsimile, by email, via our website www.kedronfamilydental.com.au, from your website, from media and publications, from other publicly available sources, from cookies] and from third parties. We don’t guarantee website links or policy of authorised third parties.

We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/ marketing lists at any time by contacting us in writing.

When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

Sensitive Information
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.

Sensitive information will be used by us only:

  • For the primary purpose for which it was obtained
  • For a secondary purpose that is directly related to the primary purpose
  • With your consent; or where required or authorised by law.

Third Parties
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

Disclosure of Personal Information
Your Personal Information may be disclosed in a number of circumstances including the following:

  • Third parties where you consent to the use or disclosure; and
  • Where required or authorised by law.

Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.

Access to your Personal Information
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.

Kedron Family Dental will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.

In order to protect your Personal Information, we may require identification from you before releasing the requested information.

Maintaining the Quality of your Personal Information
It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

Policy Updates
This Policy may change from time to time and is available on our website.

Privacy Policy Complaints and Enquiries
If you have any queries or complaints about our Privacy Policy please contact us at:
Suite 1 Kedron Park Medical Centre, 138 Gympie Rd Kedron QLD 4031
(07) 3357 9600

If you have any concerns regarding this, please do not hesitate to contact us.

What our patients say

Google Review

On my recent visit I took my little boy for his first dental experience. The staff were wonderful and hygienist Alex did an amazing job of making him feel comfortable and ensuring he had an enjoyable experience. He had no complaints and even talks about when we will go back to the dentist. As my dental experience as a child was terrible, I could not recommend Alex and the team highly enough for a visit for children to make them comfortable and a positive experience.

Google Review

I went for a routine check up and clean as a new customer to the practice. From checking in (Abby) to the clean (Dr Chantal and Kian), everyone was very professional and thorough. A very comprehensive assessment was made and a meticulous clean was provided by Dr Chantal. Overall great dental experience and I will be back.

Google Review

I am a white knuckle dental patient (a product of school mobile dental care back in the 1960’s) I had a crown installed all in one visit today (less than 3 hours). Totally painless. All staff were wonderful and highly empathetic to my issues. The practice is highly recommended, which is why I have been a patient at Kedron for the last 15 years.

Google Review

I would definitely recommend Kedron family dental. The staff are first class.
Despite my fears, they definitely were calm and collected. Which helped me be calm too. I really appreciate the work of Dr Pj and assistant Gemma.
First class!! Thank you!!

Google Review

I have been going to Kedron Family Dental for a while now and such positive experiences so far at the practice. Dr Chantal and the dental assistants that work there are fantastic - professional and takes good care of your oral health. I would keep going back despite having moved to the other side of the river :))

Google Review

Elwynn has been my dentist for many years, and without a doubt is one of the best! Extremely professional and knowledgeable; but where he is really ahead of the rest, is the care and explanation he provides throughout any treatment or examination. Great to have him in the Brisbane area!

Where to find us

Kedron Family Dental

1/138 Gympie Rd,
Kedron QLD 4031, Australia

Tel: (07) 3132 0670

Public Transport
The clinic is conveniently located just a 2-minute walk from Stop 25- Leckie Road on the busy 370 bus route. Free on-site parking available.

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Contact

 

Book Your Free Consultation

Fill in the form below to book your complementary consultation. Alternatively you can call our Dental Implants treatment team on (08) 9361 5544.
 

Book Your Free Consultation

Fill in the form below to book your complementary consultation. Alternatively you can call our Cosmetic Dental treatment team on (08) 9361 5544.
 

Book Your Free Consultation

Fill in the form below to book your complementary consultation. Alternatively you can call our Dental Implants treatment team on (08) 9361 5544.
 

Book Your Free Consultation

Fill in the form below to book your complementary consultation. Alternatively you can call our Dental Implants treatment team on (08) 9361 5544.
 

Book Your Free Consultation

Fill in the form below to book your complementary consultation. Alternatively you can call our Dental Implants treatment team on (08) 9361 5544.
 

Book Your Free Consultation

Fill in the form below to book your complementary consultation. Alternatively you can call our Dental Implants treatment team on (08) 9361 5544.